The paper, which is focussed on innovation, has just concluded and it was so nice to get some feedback from students which wasn't part of a survey. They just dropped me an email to say thanks. It made me realise how little gestures like that go a long, long way and probably how infrequently we do them, me included.
I'm a believer in 'karma', what goes round comes round and these small gestures made with no thought of reciprocity are the ones that may pop in the future. It may be 1, 2, 5 or 20 years later but they are gestures that are not forgotten.
So, mental note to myself. Make more effort to provide feedback and the human touch when possible. there will be many ways to do this in work, study and personal situations.